FREQUENTLY ASKED QUESTIONS

We currently ship throughout Germany and the European Union. If you’re unsure whether we ship to your area, feel free to contact us.

Orders are typically processed within 1–3 business days. Delivery within Germany usually takes 2–4 business days, and EU orders may take slightly longer depending on your location.

Yes. We source our products from trusted suppliers in Jamaica and the wider Caribbean to ensure authenticity and quality.

Some items sell out quickly due to high demand. If something is unavailable, we recommend checking back soon or subscribing to restock notifications (if enabled).

At the moment, we operate as an online-only shop. However, we are exploring local delivery or pickup options in the future.

Absolutely! We welcome customer suggestions. If there’s a product you miss from home, let us know and we’ll do our best to source it.